WellMind Holistic Private Limited ("WellMind") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our website (www.wellmindholistic.in) or our services.
1. Information We Collect
We may collect various types of information from you, including:
Personal Information: This includes information that can identify you personally, such as your name, email address, phone number, date of birth, and other contact information. We may also collect information about your health and well-being, such as your medical history, symptoms, and treatment preferences.
Non-Personal Information: This includes information that cannot be used to directly identify you, such as your IP address, browser type, and device information. We may also collect information about your usage of our website, such as the pages you visit and the links you click on.
2. How We Collect Your Information
We collect your information in a variety of ways, including:
When you register for an account: We collect your personal information when you create an account on our website or through our mobile app.
When you contact us: We collect your personal information when you contact us through email, phone, or live chat.
When you use our services: We collect information about your use of our services, such as the pages you visit, the links you click on, and the services you use.
Through cookies and other tracking technologies: We use cookies and other tracking technologies to collect information about your browsing habits and preferences.
3. How We Use Your Information
We use your information for a variety of purposes, including:
To provide our services: We use your information to deliver the services you request, such as online consultations, therapy sessions, and wellness programs.
To communicate with you: We use your information to communicate with you about your account, appointments, and other important matters.
To personalize your experience: We use your information to personalize your experience on our website and mobile app, such as by recommending relevant content and services.
To improve our services: We use your information to improve our services and to develop new products and features.
For marketing purposes: We may use your information to market our services to you. You can opt out of marketing communications at any time.
For research purposes: We may use your information for research purposes, such as to develop new treatments for mental health conditions.
4. Sharing Your Information
We may share your information with third parties in the following circumstances:
Service providers: We may share your information with third-party service providers who help us deliver our services, such as payment processors, email marketing providers, and customer support providers.
Business partners: We may share your information with business partners who offer complementary products or services.
Legal requirements: We may share your information if required by law, such as to comply with a subpoena or court order.
To protect our rights: We may share your information to protect our rights or the rights of others.
5. Protecting Your Information
We take reasonable steps to protect your information from unauthorized access, use, or disclosure. We use a variety of security measures, including encryption, firewalls, and access controls.
6. Your Rights
You have the following rights regarding your personal information:
Access: You have the right to access your personal information and to request a copy of it.
Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
Erasure: You have the right to request that we delete your personal information.
Restriction of processing: You have the right to restrict the processing of your personal information.
Data portability: You have the right to request that we transfer your personal information to another controller.
Object to processing: You have the right to object to the processing of your personal information, including for direct marketing purposes.
7. Children's Privacy
We do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not provide us with any personal information.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes to this Privacy Policy by posting a notice on our website or by sending you an email.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at care@wellmindholistic.in.
10. Governing Law
This Privacy Policy is governed by the laws of India.
